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Hitachi

The following shall apply to requests for Disclosure, etc. of personal information other than requests for Disclosure, of personal information provided to our sales department or requests for Disclosure, of personal information on our website.

1. Request Format

Please download and use it from the "Application Regarding Personal Information (e.g. Request to Disclose) " link shown below on our website.

If an Individual cannot download the Application Regarding Personal Information (e.g., Request to Disclose), the Individual should contact us. We will send him/her the form by fax or postal mail. Please contact " 5.Request address ".

2. Attached Documents

Please attach the following two types of required documents to the "Application Regarding Personal Information (e.g. Request to Disclose)" and send it to the "Request address "by delivery-certified mail".

a.
Identity verification documents as presented in "Identity verification documents. Please refer to the following page for "Personal Identification".
b.
Document certifying payment of service charge (not required in cases of correction, addition, or deletion of personal information)

3. Payment of service charge

For the disclosure or notification of the purpose of use of personal information, a service charge of 800 yen is required. For the payment method, please refer to "Concerning Method of Payment of Service Charge". There is no service charge concerning correction, addition, or deletion.

4. Request method

The Individual is requested to send the materials listed from a) to c) below, in a sealed letter by delivery-certified mail to the address given in "5.Request address " below, postage prepaid.

Required materials:

a.
"Request Form regarding Personal Information (such as Disclosure)" with all necessary items entered and signatures given.
b.
Identification document (for details, see below)
c.
Service charge payment certificate (for details, see below) For details, see "About Fee Payments".

5. Request address

Information Department in charge of personal information protection, Hitachi Information & Telecommunication Engineering, Ltd.
Queen's Tower B Building 22nd floor 2-3-3 Minatomirai, Nishi-ku, Yokohama-shi, Kanagawa, 220-6122, Japan

6. Response from us

The response to the Individual will be sent by restricted delivery mail (special type) to the address stated on his/her application and identification document. We request a grace period of about 2 weeks to conduct an internal check before responding to requests. If more days are expected, we will notify him/her of that fact in a timely manner.