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About Personal Information Protection

（Privacy Policy and Summary）

Toshio Nakano
President and Chief Executive Officer
Hitachi Information & Telecommunication Engineering, Ltd.
Enacted on April 1, 2013
Last Revised : August 26, 2026

1. Background of Personal Information Protection Policy of Hitachi Information & Telecommunication Engineering, Ltd.

Hitachi Information & Telecommunication Engineering, Ltd.（hereinafter referred to as "We"） handles various information, including our technical information and information provided by customers, as a global supplier who can provide total solution. With this in mind, We have strived to establish and fully enforce an information management system in order to respect the value of the said information.
Considering such background, We will attempt to create rules and establish a management system for the personal information protection in We, as well as to set a privacy policy and spread it among board members and employees. Moreover, We will take measures to make the privacy policy easily accessible to general public.
We will strive to protect personal information appropriately based on this policy.

2. Personal Information Protection Policy

  1. Establish rules for managing personal information protection and make continual improvements
    We will make sure that executive staff and workers recognize the importance of personal information protection, and will establish rules for personal information management to appropriately use and protect personal information and ensure that the management system is put in execution. These rules will be maintained and improved continually.
  2. Collect, use and provide personal information and forbid the use of such information for purposes other than the original intent
    While carefully considering the personal information is entrusted to us in our company activities, We will handle such information appropriately by establishing a management system for personal information protection for each type of business, and also by following our rules for collecting, using or providing personal information. In addition, We will not use such information for purposes other than the original intent and will implement appropriate measures for it.
  3. Implement safety measures and correct problems
    To ensure the correctness and safety of personal information, in accordance with the rules for information security, We will implement various measures such as managing access to personal information, restricting the means for transporting personal information outside the company and preventing incorrect access from outside the company, and strive to prevent the leakage, loss or destruction of personal information. In addition, when any problems regarding safety measures are found, We will identify the cause to take corrective measures.
  4. Follow laws and norms
    We will follow the Japanese laws, guidelines and other norms for the handling of personal information. Also, We will conform our rules with personal information management to such laws, guidelines and other norms.
  5. Respect a person's rights regarding his or her personal information
    When a person makes a request to disclose, correct or delete his or her own personal information, seeks to prevent the use or provision of such information, or gives any complaints or requires consultation, We will respond with sincerity, respecting the person's rights related to that personal information.

3. PrivacyMark

PrivacyMark:10300023

We are granted the use of PrivacyMark, which is given by the Japan Institute for Promotion of Digital Economy and Community （JIPDEC） to organizations that properly handle personal information.

4. Scope of Application

This document, "About Personal Information Protection", establishes the handling of all personal information by us in our company activities.

5. Activity of Personal Information Protection

We protect and manage the personal information by establishing a manager on a department basis with the greatest care and the best effort based on the "Privacy Policy". In this document, "personal information" is the information below that can be used to identify specific persons.

  1. Information provided by person to us by entering into "Inquiry form" or other forms.
  2. Information provided by person to us through any method other than the above.

6. Handling Policy of Personal Information - Collection/Usage Purpose and Provision to Third Party

  1. In relation to our main business activities of Network and data control development, system construction, etc., We will collect and use personal information only to achieve each purpose. When We requires a person to provide his/her personal information, we will clearly state the purpose of the use beforehand to obtain the consent from the person.
  2. We will not provide personal information to any third party without first obtaining the prior consent from the person, except the circumstances under certain conditions.
  3. When required to do so for business activities in which We are co-operating with Hitachi group companies, We may provide such group companies with personal information such as names, workplace or home addresses, telephone numbers, fax numbers, e-mail addresses, etc.

7. Request to Disclose Personal Information or Raising Complaints

When a person wants to request disclosure, correction, addition, deletion, suspension of use, erasure, suspension of provision to third parties, disclosure of records of provision to third parties, or notification of the purpose of use (hereinafter referred to as “Disclosure and so on”) of personal information concerning the person held by the Company, or wants to file a complaint, the person is requested to follow the prescribed procedures to make such request.

8. Other Important Matters

  1. Implementation of Safety Management Measures and Personal Information Protection Legal System in Foreign Countries.
  2. Request from the data subject such as provision of personal information and acquisition of prior consent
  3. Special Note regarding "About Personal Information Protection"
  4. About Usage of Cookies and Web beacons on our websites
  5. When the data subject contacts our by telephone, the conversation may be recorded to aid accurate replies.

9. Contact Information

For inquiries regarding this document, other than requests for disclosure and so on or complaints, please contact us using the contact information provided below. The contents of this website are governed by the laws of Japan.

Contact by mail
Information Department in charge of personal information protection, Hitachi Information & Telecommunication Engineering, Ltd.
Queen's Tower B Building 22nd floor 2-3-3 Minatomirai, Nishi-ku, Yokohama-shi, Kanagawa, 220-6122, Japan